IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
Organizational Setting
The Department of Management’s Division of General Services (MTGS) provides support functions to the IAEA through its four Sections, namely the Archives and Records Section (ARMS), the Commissary Management Section (CMS), the Facilities Management and General Support Section (FMGSS) and the Seibersdorf Laboratories Services Section (SLSS). Among the four Sections, the Commissary Management Section (CMS) is responsible for the management of the Agency’s tax and duty-free store at the Vienna International Centre. The Commissary is operated under the authority of the Director General of the IAEA and regulated by the HQ Agreement with the Host Country. It was established as a self-sustaining and non-profit making operation in order to facilitate the purchase of limited quantities of consumer goods by the diplomats of Permanent Missions of Member States accredited to the UN organizations, staff members of the UN organizations based at the VIC as well as of other authorized organizations.
Main Purpose
Reporting to the Retail Operations Manager (ROM), the Unit Head leads the Unit’s staff and coordinates the team members work to ensure timely procurement of merchandise for the Commissary and processing of all invoices and purchase orders in conformity with the Agency’s rules and regulations, as well as IAEA Headquarters Agreement clauses on the establishment of a Commissary. The Unit Head establishes and maintains an international assortment of merchandise commensurate with customers’ preferences, and ensures optimum stock levels at all times.
Role
The Unit Head, is: (1) a manager of the unit staff, ensuring accurate, timely and efficient processing of financial documentation (2) a contracting authority within delegated limits; (3) an expert in the negotiation and in the procurement of consumer products; (4) an analyst reviewing existing practices and processes recommending improvements ; (5) a focal point in communication with suppliers.
Functions / Key Results Expected
Leads and manages the Unit staff to ensure proper operation of the Commissary’s procurement activities, including on-going market research, stock management with respect to economic order quantities, order frequencies, reorder quantities and expiry dates of goods to avoid out of stock situations, considering seasonal fluctuations of demand and lead time.
Is accountable for financial and administrative processes handled by the Unit including: expediting, receiving of and paying for merchandise for resale, checking of all invoices received from suppliers and forwarding agents, reconciling purchase orders, suppliers’ invoices, goods received protocols and transport loss/damage reports.
Acts as a certifying officer for payments and purchase orders within the delegated monetary limits. Authorizes book stock adjustments.
Ensures that adequate internal controls related to financial transactions processing are in place.
Ensures a high level of customer satisfaction by establishing and innovatively maintaining an international assortment of high-quality merchandise which is competitively priced.
Prepares written supply agreements with suppliers and discusses independently agreements with smaller suppliers in the best commercial interest of the Commissary; conducts regular supplier performance meetings.
Authorizes sales price calculations, price reductions, and goods returned schedules. Verifies credit notes and merchandise received protocols, financial and administrative documents pertaining to the ordering and receiving of merchandise, Annual Bonus payments, etc. Controls supplier statement of accounts, investigates discrepancies and communicates findings to MTBF.
Serves as the focal point for internal and external audits, investigating and responding to audit enquiries.
Competencies and Expertise
Core Competencies(Competency Framework)
Name | Definition |
---|---|
Communication | Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate. |
Achieving Results | Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned. |
Teamwork | Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility. |
Planning and Organizing | Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones. |
Functional Competencies
Name | Definition |
---|---|
Commitment to continuous process improvement | Assesses the effectiveness of functions and systems as well as current practices; streamlines standards and processes and develops innovative approaches to programme development and implementation. |
Partnership building | Identifies interests and goals common to the Agency’s partners and its stakeholders to foster partnership building. Promotes collaboration with partners, colleagues across teams and stakeholders. |
Persuasion and influencing | Develops consensus on ideas and recommendations affecting own teams or Sections and other teams. Facilitates discussions and gives consideration to a range of interests, options and possibilities. |
Required Expertise
Function | Name | Expertise Description |
---|---|---|
General Services | Data and Information Analysis and Reporting | Ability to evaluate offers and analyse statistics. |
General Services | Inventory and Supply | In-depth familiarity with the consumer goods market as well as the ability to assess market trends and to make projections for future development within the consumer goods market. |
Administrative Support | MS Office (Word, Excel, Outlook, PowerPoint) | Advanced IT skills, including practical experience with MS Office, databases and dedicated retail IT systems. |
Procurement Services | Purchasing and Contracting | Sound knowledge of standard business administration principles with an emphasis on procurement and marketing. |
Qualifications, Experience and Language skills
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $64121 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 31868*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
Evaluation process
Appointment information