Job Description

Position:                        Web and Social Media Officer

Location:                       ActionAid (AA) Global Secretariat (GS) Hub: London, Johannesburg, Nairobi,

Contract duration:       Permanent

Entry Salary:                 Grade C, GBP £29,200.00 to £39,210.00 per annum plus benefits.

Closing Date:                31 August 2023

If you have the expertise to take on this exciting opportunity, please visit our website https://actionaid.org/jobs/2023/web-and-social-media-officer for further details.

The Role:

Do you live and breathe social media? Are you obsessed with insights and analytics? Ready to put your unique ideas to use fighting the climate crisis and social injustice?

As Web and Social Media Officer, you’ll provide tactical and operational support managing ActionAid International’s social media channels and website. You’ll be responsible for evaluating our social performance through data-gathering and analytics and acting appropriately on the finding to improve our platforms.

Experienced at building engagement and growth across social media channels, you’ll have access to a wealth of powerful content and compelling messaging, which you’ll help develop into high-performing posts that gain cut-through and prompt conversations across X, Facebook, Instagram, LinkedIn and TikTok.

You’ll use your excellent communication skills to build relationships across the federation and with external stakeholders, to develop innovative social and digital strategies to launch multi-country campaigns and fundraising appeals.

Who we’re looking for:

• Demonstrable success in growing engagement and increasing an organisation’s profile through social media platforms.
• Experience of managing social media platforms, including engagement, analytics and risk/crisis management of external channels and conversations.
• Experience of writing for different audiences and ability to breakdown complex information into compelling copy for social posts, blogs and news stories.
• Previous experience of delivering digital or communications strategies for charities, NGOs, political or campaigning organisations.
• Experience using web analytics platforms (preferably Google Analytics) and social media analytics tools.
• Experience managing websites with multiple functionality – e.g., fundraising, supporter engagement, policy informing, working with various Content Management Systems (including Drupal).

You should also have strong commitment to ActionAid’s values and ethos, including ActionAid’s feminist leadership principles.

What we offer:

ActionAid is committed to providing a welcoming, supportive workplace where we recognise a job well done, encourage close collaboration and sharing power, and where safeguarding standards and feminist leadership are exemplified everywhere. At ActionAid, you can look forward to a fair compensation package and a flexible working environment, including

• A workplace that embraces intersectional feminist principles
• Generous maternity, paternity and adoption pay

How to apply:

Please click on the “apply” button to start the application process:

Applications close on 31 August 2023 by 23:59 GMT. Please upload an up-to-date curriculum vitae and a covering letter, clearly explaining your suitability against the essential criteria in the job profile. Interviews will be held in the week commencing 11 September 2023.

Please check your application and make sure you meet all the essential criteria listed in the person specification. In addition, your application will be stronger if you meet at least some of the desirable criteria. If you do not meet at least all the essential criteria, please do not apply as we only consider candidates if they meet the essential criteria listed on the job description. We will only consider candidates who have the right to work in the specified locations.

Due to high volumes of applications received, we can only correspond with short listed applicants. Should you not have received feedback on your application within two weeks of the closing date, please consider your application as unsuccessful.

ActionAid International will not consider unsolicited candidates from recruitment agencies. We reserve the right to withdraw any of our vacancies at any time.

About us:

ActionAid is a global federation working for a world free from poverty and injustice.

ActionAid International welcomes applications from all sections of the community and promotes diversity.

ActionAid is committed to recruiting candidates who promote ActionAid’s SHEA and Safeguarding policies and values.

ActionAid will only recruit candidate who are committed to SHEA and Safeguarding and ActionAid’s values, thereby helping to create safer working cultures. As a deterrence measure ActionAid is also committed to deterring candidates who are intending to cause harm from joining ActionAid.

ActionAid International collects and processes personal data relating to job applicants as part of any recruitment process. ActionAid International is committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Please visit our website https://actionaid.org/privacy-and-cookies  or click the link Privacy notices to view our GDPR Privacy notice.