With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local – Fixed Term Employee (Fixed Term)

Job Description:

Background

World Vision is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty. World Vision helps all who are in need, regardless of their religion, race, ethnicity or gender. As a child-focused organization, WVI Vietnam’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision International in Vietnam (WVI Vietnam) has been funded by 13 support countries in Europe, Asia, the Americas, and Australia. Funding of WVI Vietnam consists of sponsorship program funding (70%) and Private Non-Sponsorship (PNS)/grants (30%). WVI Vietnam employs about 400 staff, of which 99% are Vietnamese nationals.

WVI Vietnam is operating in 25 Area Programs (AP) in 4 zones: North 1 (Dien Bien, Ha Noi, Hai Phong), North 2 (Thanh Hoa, Hung Yen, Quang Ninh), Central (Quang Nam, Quang Tri, and Da Nang), and South (Quang Ngai, Ho Chi Minh, DakNong). WVI Vietnam’s AP usually focuses on one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVI Vietnam’s Development Program Approach (DPA) is that AP team members are based at the district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Besides the APs, WVI Vietnam is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, WVV is implementing three Technical Programs (TPs): Child Protection & Participation, Health & Nutrition, and Livelihoods.  Technical Programmes are national level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process. TPs are designed to ensure World Vision Viet Nam achieve its mission, which includes the highest impact for the well-being of children, especially the most vulnerable one in accordance with National Strategic objectives.

Job Purpose

The role assists the Operations Director in providing the overall leadership and management of the programs and projects in the assigned zone to successfully achieve child well-being objectives through the implementation of Technical Programmes in accordance with WV strategy, policies, systems, procedures and donor requirements. The role is also responsible for ensuring effective managerial, programmatic support, strategic partnerships and quality assurance to the respective Area Programmes and Projects.

The role will also advise the National Director on strategic issues and policies, and will set standards and targets for the smooth functioning of the designated zone; also help in formulating strategic direction as well as ensuring proper policies and procedures are in place; further work towards a common vision and direction with focus on our Core values, and Mission in an environment of fairness, flexibility, and with an intention of motivation/counselling; follow through the decisions that were agreed by the Senior Leadership Team.

Major Responsibilities

STRATEGIC GUIDANCE AND LEADERSHIP

• Provide strategic inputs for the formulation and revision of National Strategy, Technical Programmes, key policies and procedures.
• Provide leadership in annual planning and budgeting
• Provide leadership support to the Area program managers in implementation of programs.
• Provide leadership to the zonal technical teams.
• Review AP/ project level reports and prepare zonal reports.
• Ensure that internal controls are instituted and adhered to.
• Provide leadership to the management of grants to ensure quality in compliance with donor requirements.
• Conduct project monitoring visits and lead project monitoring and reflection processes by staff and partners to ensure alignment to National Office Strategy and achievement of planned objectives.
• Coordinate all functions at the zone for effective technical program delivery.
• Provide strategic leadership to integrate Disaster Risk Reduction and Response to Climate Change in designing, implementation, M&E of AP/Project’s activities.
• Coordinate and support Humanitarian Emergency Affairs (HEA) activities in case of emergency
• Provide leadership in documentation of best practices at the zonal level and to enhance linkages between the Local Level Advocacy and National Level Advocacy.

PROGRAMMING SUPPORT AND QUALITY ASSURANCE

• With the technical support from CESP Lead, ensure that all programmes are implemented according to Development Programme Approach principles including multi-stakeholder partnering.
• With TP Managers, participate in Technical Programme Development and Adaptation
• Ensure quality implementation of Technical Programmes within their zone
• Ensure that program quality assurance mechanisms are effectively adhered to within their zone.
• Coordinate and ensure quality zonal reflection/ review meetings and implementation of recommendations
• Enhance better targeting on MVC and track impacts of MVC in all programmes/projects
• Ensure quality integration of Gender Equality, Disability and Social Inclusion (GEDSI) in all TPs

PEOPLE LEADERSHIP, MANAGEMENT AND DEVELOPMENT

• Develop and implement annual workforce plan for the zone with support from P&C department.
• Participate in the hiring process of key roles in the zones (e.g. AP/ Project Managers, TPOs/PEO) and give inputs for other positions.
• Conduct the Performance Management process for direct reports and provide support for line managers in the assigned zones to conduct the PM process for their staff.
• Provide support to staff to develop and implement their individual/ career development plans, including coordinating the Zonal learning events.
• Identify and develop potential successors for key roles, including Zonal and AP/project Managers.
• Liaison with P&C department to sign/ renew/ terminate employment contracts for direct reports as appropriate in accordance with the labour law and timely resolve employee relations matters in the zone in line with relevant policies and practices.
• Have different Staff Care/ Staff Engagement/ Spiritual Formation activities implemented for staff in the zone.
• Implement different mechanisms to collect feedback from staff, including Our Voice surveys.

COORDINATION WITH PARTNERS AND RESOURCE DEVELOPMENT

• Network and collaborate with Commune, District and Provincial Authorities, major donor agencies, non-state actors, businesses and other organisations working in their zone.
• Contribute to partner mapping, partner vetting, and partnering process according to the approved partnering protocols at the provincial and district levels.
• Ensure donors are engaged in the field through effective field visits and responsive communications.
• Support Area Program Managers in PNS/ resource mobilization to ensure optimal budget for Area Program at all times.
• Support GAM and Alternative Funding team in the development and acquisition of grants including developing and updating PNS pipeline, providing recommendation on Go/No-Go analysis, reviewing and providing feedback on PNS proposals, developing JDs of key personnel if required.
• Under the support of GAM /Alternative Funding team, ensure PNS concept notes are submitted to donors with quality
• Work with Operations Coordinator to acquire and deliver Gift-In-Kind (GIK) in Area Programs for greater CWB impacts.

RISK MANAGEMENT AND ACCOUNTABILITY

• Conduct regular Field Financial and Sponsorship performance reviews and make the necessary follow ups.
• Provide leadership in the implementation of audit recommendation at Area Programme and zonal levels.
• Provide orientation and other supports to ensure that staff in the Area Programmes are well informed on World Vision policies, guidelines and standards in programme delivery.
• Manage directly the safety and security within the team based on WVV guidelines, through security assessment, planning and management.
• Lead in the identification and mitigation of risks.

SPONSORSHIP MANAGEMENT

• Lead the regular review of performance trends using periodic reports including GNOD, SOI, RC participation, MVC inclusion, etc and provide leadership to APs to ensure effective sponsorship management.
• Engage with National Sponsorship Service Operations, DME and technical teams to ensure sponsorship integration in technical programs and CESP as well as sponsorship in programming at Area program levels.
• Provide leadership to area programs to ensure compliance to WV Child Protection and Safeguarding policies, standards, requirements and procedures across all management of child sponsorship at area program level.
• Engage with Sponsorship Manager to ensure that all Sponsorship guidelines and standards are implemented well.

• Perform other tasks assigned by the manager to contribute to the team performance

Job Requirements

• Minimum of 10 years of managerial experience in Program Management with a thorough understanding of the project management cycles in a complex, international development organization.
• Sound experience in leading a multi-million dollar and multi-national humanitarian organization

• Master’s degree in International Development, Business Administration, Strategic Management, Rural Development or equivalent qualifications

• Ability to engage at a strategic level with senior government, UN and INGO officials.
• Ability to lead a multi-cultural team with an empowering and outcome-oriented approach
• Strong budgetary and financial management skills.
• Proficiency in written and spoken English.
• Good interpersonal, organizational and time management skills to influence direct reports to achieve quality results.
• Ability to maintain performance expectations in diverse cultural contexts, challenging conditions.
• Good negotiation skills for funding opportunities
• Able to work on a cross-cultural environment with a multi-national staff.
• Ability to solve complex problems and to exercise independent judgment.
• Ability to travel within country, regional and internationally
• Willingness to support articulate and demonstrate World Vision’s core values in meaningful ways to colleagues, partners, children and communities.

Applicant Types Accepted:

Local Applicants Only